An Executive from Sears contacted me immediately after my blog about them was posted and within a few days I was told that the much needed part would be expedited. It was less than a week and my dishwasher was fixed. I am very happy that they stepped up to the plate, but I am perplexed as to why it took for me to blog about it before they did.
My contact person at Sear's was an Executive by the name of Roy. This gentleman was very nice and courteous. He exceeded my expectations and I wish that everyone at this company was as nice as he is.
Roy, if you are reading this, THANK YOU and btw, I love the way you say Mrs. Torres with that beautiful Hispanic accent. It's refreshing to hear my name pronounced properly.
Showing posts with label Sears. Show all posts
Showing posts with label Sears. Show all posts
Someone from Sears has Stepped up
A very nice gentleman from Sears read my blog and has offered to help. I am encouraged that some humanity still exists in this company that we have supported for so long. I have emailed him and we will see where this leads. I will keep you guys posted.
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